At injhhct™, we want every piece of furniture you receive to become a comfortable and lasting part of your home.

We understand that choosing furniture is an important decision. This Return & Refund Policy explains our guidelines for returns, replacements, and refunds to help ensure a smooth and transparent shopping experience.

1. Return Eligibility

injhhct™ accepts return requests within 30 days after delivery.

To qualify for a return:

• The item must be unused and in its original condition
• The product must include all original packaging and accessories
• The item must not show signs of assembly, installation, damage, or modification
• Proof of purchase or order information must be provided

For furniture products, we recommend carefully inspecting your order before assembly or use.

2. How to Request a Return

To begin a return request, please contact our customer support team:

Email:
service@injhhct.com

Please include:

• Order number
• Product name
• Reason for return
• Photos or additional information when applicable

After reviewing your request, our team will provide return instructions if your request is approved.

Please do not send items back before receiving return authorization. Unauthorized returns may not be accepted.

3. Damaged, Defective, or Incorrect Items

Your satisfaction is important to us.

Please inspect your order immediately after delivery.

If your item arrives:

• Damaged during transportation
• Defective or incomplete
• Different from the product ordered

Please contact us within 72 hours of delivery and provide:

• Photos of the item
• Photos of the packaging
• Order details

Our team will review the situation and provide an appropriate solution, including replacement parts, replacement items, or other available resolutions.

4. Non-Returnable Items

Certain products may not be eligible for return, including:

• Custom-made or personalized furniture
• Items that have been assembled, modified, or used
• Products damaged due to improper handling after delivery
• Clearance or final-sale items
• Gift cards or promotional credits

Original shipping fees and special delivery charges may not be refundable.

If you are unsure whether your item qualifies for a return, please contact us before submitting your request.

5. Furniture Exchanges

If you receive a damaged product or need to exchange an item, please contact our support team first.

Depending on product availability and return approval, we may provide:

• Replacement parts
• A replacement product
• Assistance with selecting another available item

Exchange options may vary depending on inventory status and delivery location.

6. Return Shipping

For approved returns:

• Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect
• Return instructions will be provided after approval
• Items must be securely packaged to prevent damage during transportation

Because furniture items are larger than standard products, additional handling requirements may apply.

7. Refund Process

Once your returned item has been received and inspected, we will notify you regarding your refund status.

If approved:

• Refunds will be issued to the original payment method
• Processing may take up to 10 business days
• Your bank or payment provider may require additional time before the refund appears in your account

If you have not received your refund after the expected processing period, please contact us for assistance.